Provider List and Referrals

 

Child Care Referral Policy

The Pomona Unified School District Resource & Referral Department (R & R) believes that parents are best able to evaluate and select the right child care for their children.
 
We do not recommend any specific provider; we only provide the parent with our list of providers randomly selected from our computerized referral database.
 
Parents are urged to visit any child care facility they may be considering and make their own decision carefully.
 
We serve providers and parents in our area on a non-discriminatory basis, regardless of income, race, religion, national origin, sex, age, or disability.
 
All information received is kept confidential. Complaints or threats to the physical safety of a child or knowledge of licensing violations will result in an immediate referral to the licensing agency.
 
  • While a complaint is under investigation, referrals to the provider may be temporarily suspended.
 
  • If the license is revoked, temporarily suspended, or placed on probation, the provider will be removed from our referral database.
 
  • Appeals: The provider may request an appeal to Community Care Licensing.
 
 
 

Complaints

Complaints or threats to the physical safety of a child or knowledge of licensing violations will result in an immediate referral to the licensing agency.

While a complaint is under investigation, referrals to the provider may be temporarily suspended. If the license is revoked, temporarily suspended, or placed on probation, the provider will be removed from our referral database.
 
The provider may request an appeal to Community Care Licensing. To make a complaint, visit:
https://childdev.pusd.org/apps/pages/complaint

Report Suspected Child Abuse or Neglect

Online
 
Los Angeles
(800)-540-4000 – Within CA
(213)-639-4500 – Outside CA
(800)-272-6699 – TDD
Online Reporting:
https://reportchildabusela.org/
 
San Bernardino
(909)-384-9233(800)-827-8724
 
We Do Not Make Recommendations
We believe that parents are best able to evaluate and select the right childcare for their children.
 
We Do Not Recommend Any Specific Provider
We only provide the parent with a list of providers randomly selected from our computerized referral database
Parents are urged to visit any childcare facility they may be considering and make their own decision carefully.
 
We Do Not Discriminate
We serve providers and parents in our area on a non-discriminatory basis, regardless of income, race, religion, national origin, sex, age, or disability. 
 
All Information Received Is Kept Confidential
 
Oliver's Law
Oliver’s Law: “State law requires licensed child day care facilities to make accessible to the public a copy of any licensing report pertaining to the facility that documents a facility visit or substantiated complaint investigation.
 
In addition, a more complete file regarding a childcare licensee may be available at an office of the State Department of Social Services Community Care Licensing Division. You have the right to access any public information in these files.
 
If you you need additional assistance, please don’t hesitate to contact us.
 
San Bernardino County Office (951) 782-4200
Los Angeles County Office (323) 981-3350
 
When seeking quality child care, consider various settings that cater to your child's needs and your family's preferences.
 
Care Facility Options
 
Licensed Facilities:
  • Child Care Centers
  • Large Family Child Care Homes of (up to 14 children)
  • Small Family Child Care (up to 8 children)
  • Typically situated in public and private schools, religious institutions, or facilities owned or leased by the provider.

 
Licensed Exempt Facilities:
  • Before and after-school programs at school sites
  • School districts
  • Facilities like YMCA centers
 
Licensed Exempt Individuals:
  • Family child care is offered in the caregiver's private residence
  • Care givers can be relatives and friends
  • Can accommodation up to eight children with one adult 
  • Can accommodate up to 14 children with one adult and one assistant provider
  • May require Trust-Line criminal background check.
 
Early Education Programs
  • Early education programs offer structured learning environments designed to promote early childhood development and school readiness.
 
Visit our Educational Programs page for more information
https://childdev.pusd.org/apps/pages/Educational-Programs
 
Consider the following when choosing a child care facility:
 
Transportation
  • Proximity of facility from home to work
  • Transportation provided to and from child's school
 
Curriculum
  • Availability of age-appropriate learning materials
  • Teaching styles respecting cultural diversity
  • Learning opportunities for children
  • Information provided on supporting child's learning at home
 
Environment
  • Provision of meals and snacks
  • Accommodation for special needs
  • Number of children and adult to child ratio
  • Designated areas for different activities
  • Availability of indoor and outdoor play space
 
Safety
  • Cleanliness and safety of the home or facility
  • Storage of firearms, cleaning supplies, medications, and safety measures for swimming pools in home child care settings.
 
Serving Los Angeles and San Bernardino County  
  • Alta Loma
  • Chino
  • Chino Hills
  • Etiwanda
  • Montclair
  • Mt Baldy
  • Ontario
  • Rancho Cucamonga
  • Upland
  • City Of Industry
  • Claremont
  • Covina
  • Diamond Bar
  • Glendora
  • Hacienda Heights
  • La Puente
  • La Verne
  • Pomona
  • Rowland Heights
  • San Dimas
  • Valinda
  • Walnut
  • West Covina
 

Choosing a Child Care Provider

Parental Access