Staff Technology Services
HELP DESK TICKETS
To ensure that all units have the best ITS experience, we request that all ITS request types be submitted via the Help Desk System.
Please note the required lead time before submitting your Help Ticket to ensure your unit meets any deadlines. See deadlines below.
Help Desk Phone Number: 909-397-4740 ext. 25457
LEAD TIMES
0 DAYS - Daily Computer Software, Hardware, Printer Issues
3 DAYS - Meeting & Event Services
5 DAYS - Relocating Current Staff Members or Equipment
5 DAYS - New Staff Members
10 DAYS - Opening/Closing a Classroom
3 MONTHS - Special Projects
MPR INSTRUCTIONS
LOGIN INSTRUCTIONS
ENCRYPTING EMAILS
With Virtru, you can easily protect your emails by encrypting messages and attachments in a few simple clicks. To send encrypted emails from Outlook desktop, first be sure to install and activate the Virtru Outlook add-in.
Encrypting Emails (Video) Instructions
Encrypting Emails (Written) Instructions
CALL HELP DESK
(909)397-4740
extension: 25457
WEB ACCOUNTS
FORMS