Provider List and Referrals
We Do Not Make Recommendations
We Do Not Make Recommendations
We believe that parents are best able to evaluate and select the right childcare for their children.
We do not recommend any specific provider; we only provide the parent with a list of providers randomly selected from our computerized referral database.
Parents are urged to visit any childcare facility they may be considering and make their own decision carefully.
We Do Not Discriminate
We serve providers and parents in our area on a non-discriminatory basis, regardless of income, race, religion, national origin, sex, age, or disability.
All information received is kept confidential.
Background Checks
Do a Background Check on the Facility
Oliver’s Law: “State law requires licensed child day care facilities to make accessible to the public a copy of any licensing report pertaining to the facility that documents a facility visit or substantiated complaint investigation.
In addition, a more complete file regarding a childcare licensee may be available at an office of the State Department of Social Services Community Care Licensing Division.
You have the right to access any public information in these files. If you you need additional assistance, please don’t hesitate to contact us.
San Bernardino County Office (951) 782-4200
Care Options
1. Licensed Facilities:
- Child Care Centers
- Large Family Child Care Homes of (up to 14 children)
- Small Family Child Care (up to 8 children)
- Typically situated in public and private schools, religious institutions, or facilities owned or leased by the provider.
2. Licensed Exempt Facilities:
- Before and after-school programs at school sites
- School districts
- Facilities like YMCA centers
3. Licensed Exempt Individuals:
- Family child care is offered in the caregiver's private residence
- Care givers can be relatives and friends
- Can accommodation up to eight children with one adult
- Can accommodate up to 14 children with one adult and one assistant provider
- May require Trust-Line criminal background check.
4. Early Education Programs:
Early education programs offer structured learning environments designed to promote early childhood development and school readiness. Visit our Educational Programs page for more information:
https://childdev.pusd.org/apps/pages/Educational-Programs
Choose a Facility
Consider the following points when choosing a child care provider.
Transportation
- Proximity of facility from home to work
- Transportation provided to and from child's school
Curriculum
- Availability of age-appropriate learning materials
- Teaching styles respecting cultural diversity
- Learning opportunities for children
- Information provided on supporting child's learning at home
Environment
- Provision of meals and snacks
- Accommodation for special needs
- Number of children and adult to child ratio
- Designated areas for different activities
- Availability of indoor and outdoor play space
Safety
- Cleanliness and safety of the home or facility
- Storage of firearms, cleaning supplies, medications, and safety measures for swimming pools in home child care settings.
Provider Complaint
Complaints
Complaints or threats to the physical safety of a child or knowledge of licensing violations will result in an immediate referral to the licensing agency.
While a complaint is under investigation, referrals to the provider may be temporarily suspended.
If the license is revoked, temporarily suspended, or placed on probation, the provider will be removed from our referral database.
The provider may request an appeal to Community Care Licensing. To make a complaint, visit:
https://childdev.pusd.org/apps/pages/complaint
Report Suspected Child Abuse or Neglect
https://www.cdss.ca.gov/reporting/report-abuse
Los Angeles
(800)-540-4000 – Within CA
(213)-639-4500 – Outside CA
(800)-272-6699 – TDD
Online Reporting:
https://reportchildabusela.org/
(800)-827-8724
Cities We Service
Chino
Chino Hills
Etiwanda
Mt Baldy
Ontario
Rancho Cucamonga
Upland
City Of Industry
Claremont
Glendora
Hacienda Heights
La Puente
La Verne
Pomona
Rowland Heights
San Dimas
Valinda
Walnut
West Covina
Video Summaries
Choosing a Child Care Provider
Parental Access