Provider Complaint Overview

If you see something, let us know!

The Pomona Unified School District Resource & Referral Department (R & R) believes that parents are best able to evaluate and select the right child care for their children. 

We do not recommend any specific provider; we only provide the parent with our list of providers randomly selected from our computerized referral database.  Parents are urged to visit any child care facility they may be considering and make their own decision carefully.

We serve providers and parents in our area on a non-discriminatory basis, regardless of income, race, religion, national origin, sex, age, or disability.  All information received is kept confidential. Complaints or threats to the physical safety of a child or knowledge of licensing violations will result in an immediate referral to the licensing agency.

While a complaint is under investigation, referrals to the provider may be temporarily suspended .If the license is revoked, temporarily suspended, or placed on probation, the provider will be removed from our referral database. The provider may request an appeal to Community Care Licensing.